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E-commerce for construction may not affect the immediate survival of your company, but going forward, it will be an important part of your strategy. Traditional business methods may be effective, but they will allow you to remain relevant only if other construction companies continue to use them too. Digitization is becoming more mainstream even in traditional industries, and customers realize that they have power and choices. They want fast and efficient service with transparency. You […]

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Simply using your ERP system as the source of product and inventory data across all your channels isn’t enough. If there is too much of a delay in the refreshing of data, you could still be sharing incorrect information with your clients. Price differences could be discussed and adjusted, but inventory inconsistencies can lead to problems that are more difficult to fix. Imagine: your client needs one of your products with some urgency. So much [...]

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 These are some of the steps you can take to prevent e-commerce returns and errors, due to human errors and incorrectly displayed information: Make Sure You are Using Clear, Accurate, and Complete Online Product Descriptions. Incorrect product selection is the leading cause of online order error and returns. To help your customers make correct selections, be sure to provide detailed product descriptions. Include all the information your customer might need in an easy-to-understand format. Include [...]

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The implementation of a business management system, whether it’s an ERP or CRM solution, maybe a long process that hinges on several factors and involves many of us. Don’t think that only your implementation partner is going to be working! The input of your organization is going to be required to coordinate and manage the implementation internally while ensuring that expectations and concerns are communicated properly together with your partner in order that most are [...]

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Online-to-offline commerce is a business strategy that is a customer journey that has both online and offline phases. Online-to-offline commerce (O2O), identifies customers in the online space, such as through emails and internet advertising, and then uses a variety of tools and approaches to entice the customers to leave the online space. An example of such a journey would be a buyer searching for a product online, visiting a warehouse or showroom to view the [...]

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Everyone knows why web stores love mobile: phone and tablet-toting customers can swipe, browse, buy, and bookmark more for later, all while standing in line for the bus. Here are three urgent reasons your B2B web store needs to go mobile… now. Orders Aren’t Everything Let’s start with the myth that mobile’s main strength is the B2C impulse buy. Even if your B2B clients aren’t placing orders from their phones, they still use mobile in [...]

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Given recent, widely published application and data breaches at well-known companies, worries about cloud and general IT security are not likely to diminish anytime soon. As is the case in other areas, cloud security, too, is subject to misconceptions.    As a special, prominent use case for the cloud, the internet of things (IoT) is often seen as high-risk, because unauthorized access and malevolent intent could damage data and communications as well as connected sensors [...]

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1.   Planning As much as an eCommerce site launch requires adequate planning, the ongoing management of the web store also requires careful planning and management. A well-planned use of tools like Search Engine Optimization(SEO), Content Marketing, Social Media Marketing, and Paid Advertising can help beat the competition. 2.   Customer Friendly With no salespersons to guide customers, their buying decisions are based on their perception of the company and the people behind the store. A bug-free, [...]

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Streamlining the Compliance Process Complying with the regulations for your industry and people set in situ by the government is often a big burden on your resources. The cloud ERP system builds compliance into the business processes and workflows. Checking for compliance is automated and clear digital paper trails make sure that audits go smoothly. Protecting Data Data breaches are an upscale prospect at any scale. The cloud ERP solution has powerful security measures in [...]

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Some of the key areas project teams are challenged with involved areas such as managing demand planning and forecasting; integrating customer orders via EDI, and streamlining warehouse management to name just a few. In general, CPG firms to keep in mind the following guidelines: 1. Process automation: Look for features and functions of an ERP system that takes out reliance on manual intervention and siloed spreadsheets, so the team is better positioned to deliver new products [...]

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Systematic Efficiencies New software options emerge almost every day for different areas of your organization. Each promises to revolutionize the way you do business, through accounting or human resources or any other area you have people working. Some of them are in fact fantastic, and give you a chance to run some parts of your company very well. Unfortunately, when you purchase software piecemeal, you get different areas with software options that don't speak to [...]

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Clear, Cross-Organizational Process Visibility Many small and mid-size manufacturers use accounting software as their main method of managing what’s going on in the organization. The problem with this approach is that, although valuable, accounting software won’t provide the clear, cross-organizational view necessary to help decision makers respond to current and future demands. A well-integrated ERP application, however, can provide insight into customer purchasing history, real-time sales order processes, and production levels so decision makers can [...]

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Cloud systems have been rewriting the rules of how distribution business is conducted. When the margins are low and the efficiency needs to be high, cloud solutions seem like the natural and intelligent options to migrate to. Here are some of particular to distributors from cloud-ERP systems: Instant Dashboards Real-time updates and greater in-depths into the supply chain promote transparency, tighter control, and reliability. This ensures that stakeholders and decision-makers get a holistic view of [...]

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Whether you recognize it or not, you're already engaged in enterprise resource planning. Any time you check out the way to get the foremost out of your software, your equipment, or your people, you're working with resources and trying to plan for his or her best application. ERP management software provides a strong tool that helps you are doing this more efficiently. The software available can vary widely in usability and functionality, but you'll expect [...]

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Centralization of Accounts and Contacts Both CRM and ERP software systems store detailed information on customers (including contact information, order history, and billing/shipping details). By integrating the 2 solutions, you can see all the details for one account in one location, rather than having to look at the same account in the two different solutions. This will also save time on data entry. Instead of updating accounts/contacts in both systems, you will only have to [...]

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